Refund Policy
1. General Policy
Our goal is to ensure your satisfaction with your stay at Hiranya Resorts. If you need to cancel your reservation, here are the terms related to refunds:
2. Cancellation and Refund
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Cancellations made 30 days or more prior to the arrival date will receive a full refund minus a processing fee.
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Cancellations made 15 to 29 days prior to the arrival date will receive a 50% refund.
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Cancellations made less than 15 days prior to the arrival date will not be eligible for a refund.
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All refunds will be initiated within 15 days from the time of cancellation. Incase of any clarity on the same, you can reach us at 8007958333 or drop us a mail on contact@hiranyaresorts.com
3. No-Shows
No-shows will be charged the full rate for the first night and any remaining nights will be cancelled with no refund.
4. Early Departures
For early departures, please notify the front desk at least 24 hours in advance. You may be eligible for a refund for the unused nights, less a service fee.
5. Modifications
Modifications to reservations are subject to availability and applicable rates; they may incur additional charges. Refunds will not be given for rate differences if a reservation is changed to a lower rate.
6. Special Circumstances
In case of extenuating circumstances, such as severe weather events or family emergencies, please contact our management to discuss potential waiver of cancellation fees.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@hiranyaresorts.com